Customer Service Agent - Tygervalley-Bellville area, Location: Bellville, Northern Suburbs, Job Type: Full-Time. Customer Service Agent CS Agent work with customers to find what they want, create solutions, and ensure a smooth process.

Customer Service Agent will work to: Ensure high levels of customer satisfaction through excellent services. Assess customer needs and provide assistance and information on product features. “Go the extra mile” to drive customer expectations. Build productive trust relationships with customers. Respond to customer complaints, and process returns. Patience, attentiveness, and clear Communication.

Required skills: Resolve escalated customer service issues cost effectively (deadline driven). creating quotes, invoices arranging credit notes and refunds. Attending to catalogue requests and arranging sample returns. improve customer service experience, create engaged customers and facilitate growth. Ensure the consistent achievement of customer service levels and standards. Ensure customer service goals are met.

Abilities: Follow instructions and procedure. Think on your feet. Multitasking. Excellent telephone manner. Excellent problem-solving skills. Good time management. Prioritizing. Stress tolerance. Working in the position as a Customer Service Agent within our online branding company you are required to work as part of a team to meet objectives also as an individual. This includes outstanding customer service and skills to ensure you keep the service. Salary: negotiable.

Send your CV, along with a brief description of yourself to: applications@brandability.co.za