Guest Services Agent - hotel
Terms of Employment: Permanent, Full Time, On Call, Shift, Weekend, Day, Night, Evening
Salary: $11.35 Hourly for 40 hours per week, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Fall River / Sackville, Nova Scotia (1 vacancy)
Skill Requirements:
Education: Completion of college/CEGEP/vocational or technical training
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 1 year to less than 2 years
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser
Work Setting: Hospitality industry, Hotel
Type of Bookkeeping and Accounting: Basic accounting
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Process wake-up calls, Store and retrieve luggage, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
Work Location Information: Rural community
Security and Safety: Bondable
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Will be required to cover night audit 2 nights once a month. Rate $12 for these shifts. Public transportation within 1 KM of the hotel.
Languages: English
Employer: Inn On The Lake
By Mail: 3009 Hwy 2 Fall River, Nova Scotia B2T 1J5
Advertised until: 2014/07/11

By E-mail: snelson@innonthelake.com