Administration Officer – Maroochydore. At Estia Health, we are proud that each of our aged care homes uniquely represent the residents who choose us, the community that surrounds us and the people we work with. At Estia, we are one family, we do our best to make a difference every day and we make magical moments happen, in small and special ways for our residents, visitors and employees alike. Join us, as we strive to support, nurture and develop your career in the growing aged care industry.

About the role: Estia Health Maroochydore are looking for an Administration Officer to join their team on a full time basis working Monday to Friday. At Estia Health, our team takes great pride in providing our residents with a great experience whilst in our care. Our brand-new purpose built 126 bed aged care home, located in the recently developed Sunshine Cove complex on the Sunshine Coast spans over two-storeys and excels in every aspect of care, comfort and ambiance. Working closely with the management team, the Administration Officer is the first point of contact for residents and visitors.

Responsible for providing exceptional customer service, management support and general administrative duties, the Administration Officer plays a key role in ensuring residents enjoy a great experience in the home.

The role also involves: Customer service duties (to residents, relatives and other visitors). General administrative and reception duties including answering phones, photocopying, filing and records management. Assisting the facility management team with a range of tasks including recruitment, rostering and marketing administrative support.

About you: You’ll bring to the role your passionate and caring nature and you will have: 1-2 years’ experience in a similar or related role (aged care highly regarded). Effective interpersonal, written and verbal communication skills. Demonstrated ability to effectively liaise with both internal and external stakeholders. Strong organisational skills and demonstrated ability to work to deadlines and manage priorities. Advanced computer and word processing skills using Microsoft Word, PowerPoint and Excel. Proficient with computers and comfortable with technology. An understanding of the financial components of residential aged care. Knowledge of Work Health and Safety principles and a commitment to keeping yourself and others safe and well.

What we will do for you: Join the foundation team as we set up and introduce residents to their new home. Fast paced, ever changing environment where no day will be the same! We encourage you to develop your skills and capability and have a range of structured professional development programs to help you grow your career. We have a number of homes in the SEQ area where you can enhance your career with options to progress internally. Estia offers a range of benefits including attractive remuneration packages with workplace banking, novated leases and EAP services.

Emailing: recruitment@estiahealth.com.au