Student Administration Officer, Sydney, Ryde & Macquarie Park. Salary Package:  From (the pro-rata equivalent of) $83,478 to $92,146 per annum, plus 17% employer’s superannuation and annual leave loadin. Appointment Type: Continuing, part-time (4 days/week). Macquarie University (North Ryde) location.

The Role: The Student Administration Officer will facilitate all aspects of the student life cycle, providing expert advice and support on student administration systems, policies, procedures and processes. The successful candidate will liaise with Faculty and central Student Administration staff to resolve student cases as well as contribute to the ongoing improvement of processes and services.

About You: Ideally you will have experience working in student administration within tertiary education. You will have a strong drive to provide high quality customer service and enjoy interacting with others to provide solutions. You will have well developed time management skills, utilising technology well, and able to handle a busy workload. You are the sort of person who enjoys reading and interpreting policies and procedures and are easily able to convey detailed information to others in a clear and concise manner.

About Us: Macquarie’s Faculty of Human Sciences holds a distinctive place on the global stage. With several internationally acclaimed centres producing ground-breaking research in areas like linguistics, psychology, cognitive science and education, our faculty is a place of passionate educators and unbridled discovery. Supported by state-of-the-art facilities including the Australian Hearing Hub, we work together to investigate and answer some of the big questions about what makes us human.

The Faculty of Human Sciences Student Services supports all students in the Faculty through the course of their enrolment and provides administration support for staff and students.

Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Since our foundation 54 years ago, we have aspired to be a different type of university. Over the years, we’ve grown to become the centre of a vibrant local and global community. Connect with us today.

To be considered for this position, please apply online by submitting your cv and a separate (2-page maximum) cover letter that addresses the following selection criteria:

Essential: Demonstrated understanding of student administration processes

Demonstrated interpersonal skills with proven ability to liaise effectively with a diverse range of people using tact, discretion and confidentiality

Demonstrated experience working in student administration and providing complex advice and support to students

Advanced knowledge and expertise in the Microsoft Office suite, student administration systems and web-based technology

Proven experience with high volume workloads, delivering results within tight timeframes

 

Specific Role Enquiries: Jennifer Martin, Faculty Student Administration Manager, at Jennifer.martin@mq.edu.au