Medical Receptionist and Administrative Assistant, Macquarie University. Join Our Team: Medical Receptionist and Administrative Assistant. Positions available on a part-time, permanent basis Immediate start in a healthcare organisation based primarily at Macquarie University (North Ryde) Join an organisation at a time of growth and expansion and work in a supportive team environment.

Salary from $55,000 p.a (or pro rata for part-time), plus 9.5% superannuation and access to the full salary packaging benefit with Maxxia to maximize your take home pay.

The Role: Due to an expansion of our clinical services, we are seeking candidates to work in a dynamic, fast-paced environment as a Receptionist and Administrative Assistant. The role will be responsible for the provision of high-quality administrative support services to general and specialist practice clinicians in their clinic rooms. You will work as part of a team to ensure a high-quality patient experience and work with clinicians enabling them to a run an efficient and professional practice. The role requires a firm commitment to excellent customer service and patient-centered care.

Key accountabilities include: Provide administrative support and liaise with patients in person and over the phone. Manage patient appointments with clinicians. Ensure patients are billed in an accurate and timely manner. Update and maintain confidentiality of patient records.

About You: You will be an enthusiastic and professional individual who enjoys interacting with customers/patients to provide excellent customer service in each and every interaction. You will have previous reception and administration experience, preferably in a healthcare setting with experience using health-related software packages. You will enjoy working in a lively environment with excellent organisational skills and the ability to prioritise work while maintaining a high level of accuracy.

If you are proactive in nature and appreciate working with patients, looking for an opportunity to work for a unique healthcare organisation with exposure to work in a multidisciplinary environment, then you will thrive in this role!

About Us: At MQ Health we unite the best clinicians, the most qualified researchers and the most dynamic teachers to lead the development of health and medical education and practice in Australia. We are Australia's first fully integrated university-led health sciences centre, combining excellence in clinical care with teaching and research. MQ Health brings together Macquarie University Hospital, MQ Health Clinics, and the Faculty of Medicine and Health Sciences.

MQ Health's integrated approach delivers holistic patient care and treatment informed directly by world-renowned research and continuous learning for improved patient outcomes, enhanced student experiences and more and better research.

To Apply To be considered for this position, you will demonstrate in your resume and a 1-page cover letter that you possess the following:  Demonstrated sound verbal and written communication skills and ability to build rapport and empathies with patients. Demonstrated commitment to high level of customer service delivered in a professional manner at all times. Experience in reception and/or administration – preferably working in a general or specialist medical practice or hospital setting (but not essential). Excellent organisational and time management skills.

Excellent attention to detail: Ability to work effectively as part of a team. Commitment to uphold and be a steward of the Mission, Vision and Values of MQ Health. For further details regarding the position, please click here to view the position description.

General Enquiries: Gurnoor Dhillon at: gurnoor.dhillon@mq.edu.au