Call Center Agent, City: Dubai, Industry: Courier/Freight, Career: Mid Career, Job Type: Full Time, Gender: Any.
Obtains client information by answering telephone calls; information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
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