Learning and Development Administrator, Durbanville, Northern Suburbs.

The Learning and Development Administrator’s primary responsibility is supporting the sales function in all aspects. This includes assisting with the administration with regards to all prospective and existing client portfolios for an HR platform. Report directly to the LD Specialist.

Salary per month R14500 CTC, negotiable. Offices located in Durbanville Cape Town. Please do not apply if you do not have experience in HR, Key Accounts or Learning and Development within an Admin position.

Requirements: Grade 12 or equivalent certificate essential. Minimum 1 years’ experience in a similar role. Valid driver’s licence and own reliable transport. Computer literate (Microsoft Word and Excel, e-mail, internet). National travel as and when required.

Responsibility: Up to date with applicable events in the HR, training and eLearning industry. Attendance at relevant conferences / workshops / road shows as identified. Client demos and POCs. Assist with travel arrangements for all client demos. Content is accurately loaded, and relevant classes are scheduled. Log OTRS tickets for the setup of demo units. Assist the LD Specialist with drafting POC documentation

Assist setting up business proposals within 24 hours of the request. Document all licence agreements and contracts for new clients. Maintaining stakeholder relationships. Ensure all client issues are resolved within the agreed SLA timeframes. Escalate client issues to the Learning and Development Specialist. Assist with the facilitation of any internal training delivered Timeous receive of design briefs from clients for content creation. Assist with administration regarding generic content library. Assist content partners with uploading content.

Load all client content to HO before rolling out to new clients. Update CRM daily with all client correspondence. Load all leads and prospective clients on CRM. Minute internal and external meetings. Ensure that all clients are quoted and invoiced. Co-ordinate all product related printing needs. Assist with compiling monthly reporting. Salary: R14500.

All CVs sent to: melissa@bluedesk.co.za