Event Marketing Program Coordinator
Company: EventPro Strategies
Location: Montreal, QC
Closing Date: 2014-07-31
EventPro Strategies (EPS), an international agency and an impactful entrepreneurial organization with a 14+ year history, seeks to add ambitious and high-energy individuals to its operations team to work on a large-scale, 6-month program in Canada.  EPS is an event and experiential marketing agency that partners with national marketing agencies & corporations to staff and execute events, large & small, for hundreds of Fortune 500 brands around the world.
The Program Coordinator will be responsible for managing day-to-day field staff communications for EPS programs.  The Program Coordinator will possess exceptional communication skills, organizational/documenting/ tracking skills, project management skills and staff supervision skills. They will be detail-oriented and be able to handle a large variety of activities and tasks within the world of event marketing and experiential marketing staffing and execution. The Program Coordinator will work on one or more programs simultaneously to bring the client’s vision to life and goes above and beyond to exceed expectations.  This is the perfect opportunity for an individual with a foundation in promotional staffing, and/or experiential events, who is looking to build a career with a high-growth, industry leading company. 
Location
This position is a remote location, working from your home.
Reporting Structure:
Reports to the Program Manager
Responsibilities:
    Participate in Program Kick Off call to confirm program details.
    Ensure that staff profile meets client’s desired profile by reviewing the Job Order.
    Screen, interview, staff and manage talent for various promotional event positions, as required.
    Book qualified staff, including back-ups for all assigned programs, as required.
    Further develop the depth of qualified promotional staff in your assigned region(s) through referrals, networking, and promoting EPS employment on relevant job and social networking sites.
    Provide booking progress updates to PMs on a routine basis, as defined.
    Build strong relationships with talent to encourage EPS loyalty and entrenchment.
    Identify staff responsibilities and create event training based on client provided details and available resources; facilitate training in compliance with program training protocols.
    Create and manage staff reporting to cover program metrics, including program report cards and other reporting as needed.
    Book qualified staff, including back-ups for all assigned programs, as required.
    Confirm staff prior to program execution.
    Assist talent with completing on-line profiles; audit talent profiles for all required paperwork.
    Verify talent’s presence at all assigned events via call center, other automated systems, or manual checks, as needed.
    Deploy backups for any staff that did not arrive as scheduled
    Update event management system (Tracker) with staff and program changes.
    Monitor and audit post event reporting to ensure compliance and accuracy.
    Reconcile staff hours and related client billings with Accounting no later than 72 hours after the end of an event.
    Monitor and audit post event reporting to ensure accuracy and trends.
    Complete required program recaps.
    Communicate clearly and respectfully with Program managers, colleagues and clients as required.
    Meet expectations for client service goals and program success metrics.
    Maintain complete and updated program files with all project details and event information.
    Maintain talent files with project details and performance feedback.
    Develop a thorough knowledge of our industry, products and services, as well as those of our competitors and clients.
    Meet deadlines, prioritize tasks, report on key accounts and deliver prompt and sound decisions.
    Be available to clients, internal colleagues, and staff at all times during program activations, including weekends,  by ensuring you always carry your EPS cell phone and return any missed calls promptly.
    Other job duties as may be assigned or required in order to meet client deliverables.
Qualifications & Requirements:
    University Degree in Communications, Marketing, Business Management and/or related industry experience.
    Three plus years in events, PR, marketing, customer service, or other related industry.
    Bilingual French/English a plus, but not required.
    In-depth knowledge of experiential marketing / promotional events.
    Proficient with Microsoft Office and event execution technology tools including event management databases, survey databases (such as Survey Monkey or Formstack), learning management systems, accounting systems, etc.; Knowledge of Project management systems & CRM’s preferred.
    Ability to manage multiple integrated high profile projects simultaneously.
    Willing and able to work nonstandard work hours and weekends as required.
    A self-starter, highly organized, knowledge hungry and able to work well with employees at all levels of the organization; must have a Strong work ethic and a positive, can-do attitude. Must have a professional appearance and persona.
    Highly developed verbal and written communications.
Compensation:
This is a 6-month, full-time contract position.
Weekly competitive salary. Benefits available after 2 months.
There is potential that this role may turn into a full-time, permanent position.
include your cover letter, resume and location, subject line should read “CJ Program Coordinator-Your Location.

Please email EPSCanada@eventprostrategies.com