Guest Service Agent
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening
Salary: $10.40 to $12.00 Hourly for 40 hours per week
Anticipated Start Date: 2014/07/28
Location: Baddeck, Nova Scotia (1 vacancy)
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: 7 months to less than 1 year
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Five Star, Hotel Soft, Basic computer skills (will train), Internet browser
Work Setting: Resort
Specific Skills: Register arriving guests and assign rooms, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Process wake-up calls, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding
Security and Safety: Bondable
Transportation/Travel Information: Own transportation
Essential Skills: Document use, Communication, Working with others, Critical thinking, Computer use
Languages: English
Employer: Inverary Resort
By Mail: 368 Shore Road Baddeck, Nova Scotia B0E 1B0
Advertised until: 2014/08/24

By E-mail: hilda@capebretonresorts.com