Maintain a neat and well – groomed appearance. Excellent communication (both verbal and written). Listen actively and respond with empathy. Polite in answering and forwarding phone calls on time. Proficiency in MS word, Outlook, Excel, Internet. Accurate and fast typing skills. Set priorities, plan and organize tasks. Answer and address incoming phone calls in a timely and polite manner. Clearly determine the purpose of the call. Greet visitors. Maintain visitor register. Offer refreshments to visitors where appropriate. Direct visitors to correct person. Ensure back up when absent from reception desk.

Proper Documentation. Monitor, Control and order office stationery supplies. Conference room booking. Ensure cleanliness at reception. Maintain and organize reading material. Maintain a neat and well-groomed appearance. Represent organization in an ethical and professional manner. Maintain a complete knowledge of organizational structure, personnel names and titles.

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