Guest Service Agent
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Evening
Salary: $13.36 Hourly for 40 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits, Group Insurance Benefits, RRSP Benefits, Vision Care Benefits
Anticipated Start Date: As soon as possible
Location: Halifax, Nova Scotia (3 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: 1 year to less than 2 years
Business Equipment and Computer Applications: Computerized reservation system, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser
Work Setting: Hotel
Type of Bookkeeping and Accounting: Basic accounting, Cashiering
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Continuous learning
Languages: English
Employer: The Prince George Hotel
Advertised until: 2014/08/31

By E-mail: clogan@princegeorgehotel.com