Customer Service Executive

Duties and Responsibility Resolve customer complaints via phone, email or social media.

Provide first-level contact and convey resolutions to customer issues.

Follow up with customers, provide feedback and see problems through to resolution.

Update customer data and produce activity reports.

Manage large amounts of inbound calls in a timely manner.

Utilize excellent customer service skills and exceed customers’ expectations.

Build sustainable relationships of trust through open and interactive communication.

Identifying customer’s needs, clarify information, research every issue and providing solutions.

Keep records of all conversations in the call center data base in a comprehensible way.

An Important Announcement from (jobscoin.com) for jobs seekers and employers.

Do not pay any type of payment to get job or hired someone. We are just sharing jobs from multiple sources and we are not responsible for any type of scam.

Email: hr.stgco@gmail.com