Job Description: To drive call center performance through outbound and inbound calls following Stay BAB call center policies and procedures.

Duties and Responsibilities: Your main responsibilities in this role include the following: Handle inbound & outbound calls according to procedures, guidelines, and schedules set by the organization, call center. Proactively offer customers to register in staybab website according to procedures and guidelines Escalate customer queries and complaints as necessary. Follows up with the customer via telephone or email following initial sales contact Explain products or services and prices, and answer all the customer's questions. Polite and courteous when dealing with customers all the time. Obtain customer information such as name, address, and reactions of prospects contacted enter orders into computers. Keep accurate data on all tasks performed as per the defined format, Keep customer documents secured and filed accordingly. Initiate outbound calls to prospect customers, hoteliers, property partners as well as existing customers/guests/ travelers. Meet or exceed the daily, weekly, and monthly sales targets set by the Management. Proactively up-sell the various services/ products to customers or callers that qualify Adherence to all Staybab policies.

Job Requirements: Strong communication skills. Ability to interact with customers of all levels. Ability to perform basic mathematical computation. Good working knowledge of Microsoft Office.

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Email: careers@staybab.com