Night Shift Customer Service Specialist, Inner City / CBD, Johannesburg. Our client based in Morningside Johannesburg is looking for a dynamic Night Shift Customer Service Specialist. The company is one of the fastest-growing start-ups worldwide, with millions of contently satisfied customers in over thirty countries! The organization operates in Europe, Mexico, and Africa. The widely established organization is defining the future of transport!

The role as Night Shift Speaking Customer Support Specialist: Maintaining a positive, empathetic and professional attitude toward customers. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Ensure customer satisfaction and provide professional customer support. Scoping, Troubleshooting, Resolving customer queries via phone, chat, and email.

Requirements: Fluent in English (spoken and written). National senior certificate. 1 to 2 years of customer service experience.

Working hours: 18:00 - 06:00 rotational shifts.

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