We are currently in need of a Telephone Operator in one of our properties. Send us your updated CV with a recent photo. Only shortlisted candidates will be contacted by HR.

Achieve positive outcomes from Guest queries in a timely and efficient manner. Accept and deliver all messages correctly and promptly for both Guests and management. Ensure all wake-up calls take place at the correct time. Demonstrate knowledge of all hotel facilities and services and use up-selling techniques to promote these offerings when the appropriate

Handle emergency calls immediately and relay comprehensive and accurate information, as required. Demonstrate a high level of customer service at all times. Comply with hotel security, fire regulations, and all health and safety legislation. Attend appropriate training courses, when required. Demonstrate a knowledge of all hotel services, local attractions, and landmarks in the hotel vicinity

Follow company brand standards. Assist other departments, as necessary.

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Email: info.ligglo@gmail.com