Drive sales through phone calls, Whatsapp, or emails.

Superb written and verbal communication skills in English and Hindi will be an added advantage.

Having experience handling a large volume of customer calls and messages

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Interact with customers to provide knowledgeable answers to question on inquiries, concerns, and requests about products and services.

Work with internal departments to meet customer’s needs

Data entry in various platforms

Maximizing sales and service through exceptional customer service.

Work towards customer delight and customer satisfaction.

Maintain records of customer interactions and transactions

Take full responsibility for dealing with relevant customer complaints, queries, and requests for information from the start to the end of the process.

Ensure customer service standards of the customer service counter as per company’s standards

Requirements: Excellent phone etiquette and excellent verbal, written, and interpersonal skills, ability to multi-task, organize, and prioritize work, Experienced in a customer service role will be a plus. A positive attitude and the ability to build relationships with clients. The flexibility to work irregular hours, when required.

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