Dutch Speaking Customer Service Specialist, Bryanston, Johannesburg, SURGO is looking for Dutch Speaking Customer Support Specialists who are able to work from home nationally, Our client is one of the fastest-growing start-ups worldwide, with millions of satisfied customers in over thirty countries! The organization operates in Europe, Mexico, and Africa. The widely established organization is defining the future of transport!

About the position: Maintain a positive, empathetic, and professional attitude toward customers, Respond promptly to customer inquiries. Omnichannel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support.

Scoping, Troubleshooting, Resolve customer queries via phone, chat, and email.

Requirements: Excellent problem-solving skills. Conflict resolution skills. Tech-savvy or interested in Tech. Team player. Able to think on your feet. Excellent interpersonal skills. Fluent in Dutch and English (Written and Verbal). National senior certificate. 1 to 2 years of customer service experience.

Salary: Market Related.

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