Greet and direct customers

Present, promote, and sell products/services using solid arguments to existing and prospective customers

Provide accurate information (e.g. product features, pricing, and after-sales services)

Answer customers’ questions about specific products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Lead customers to desired shelves or aisles and assist them in locating products

Explain product features and benefits by performing demonstrations and answer any questions that customers may have

Provide information regarding prices and after-sales services and ways in which the latter can be obtained

Suggest additional products in a bid to meet the company’s and self-sales targets

Assist customers in making decisions regarding suitable purchases based on their specific likes.

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