Functional competencies and responsibilities: To work as a team with colleagues to ensure timely service and a smooth-running operation.

Offer a consistently warm, professional welcome and farewell to guests and clients, always maintaining impeccable posture and presentation.

Follow all safety policies to ensure a safe work area.

Maintain your station in accordance with the standard at all times.

Develop a complete knowledge of the menus.

Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.

Carry out all instructions and tasks assigned by the position’s immediate superior, as well as any other responsibilities as required by the role.

Greeting customers as they walk into the restaurant

Helping guests with reservations and guiding them to their table

Giving guests accurate wait time estimates and seating them in the waiting area

Providing customers with menus and answering any initial questions they may have

Optimizing seating at different tables to ensure even workload for wait staff

Answering phones and scheduling reservations with large parties.

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