Maltese Speaking Customer Service Specialist, Oranjezicht, Cape Town. As the new world of work sets in, Surgo offers you an opportunity to work from home, for a company that respects your freedom of opinion; a team dynamic of empathy as well as support and ample growth within the organization. Do you think you have what it takes? Become a SURGONIAN today and join our dynamic team!

About the position: Maintain a positive, empathetic, and professional attitude toward customers. Respond promptly to customer inquiries. Omnichannel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support, Scoping, Troubleshooting, Resolve customer queries via phone, chat, and email.

Requirements: Excellent problem-solving skills, conflict resolution skills, Tech-savvy or interested in Tech, Team player, Able to think on your feet, Excellent interpersonal skills, Fluent in Maltese and English (Written and Verbal), National senior certificate, 1 to 2 years of customer service experience.

Salary: Market Related

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