We are currently recruiting a Reservation Agent (Arabic Speaker). The preferred candidate must be in UAE.

Your Day To Day: Process all reservation requests, changes and cancellations received by phone, email or fax. Maintain a regular pattern of sales calls and ensures no calls are left unanswered. Maintain a high level of quality product and service knowledge about the Hotel and Restaurants. Maintain knowledge of special rates/offers/promotions. Ensure that the reservation telephones are attended at all times during scheduled hours and is complying with the set standards of salutations and telephone etiquette. Ensure that the quality of reservation is maintained in terms of guest details, outlet bookings, etc. Ensure that the minimum response time is maintained for all reservation requests.

Qualifications: The candidate must have at least 1 year experience in a similar role and be passionate. Effective verbal and written communication skills. Good attention to details and problem solving skills is required.

Should your CV be shortlisted as per our internal requirements and business needs, you will be contacted for an interview.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

You may send your CV to maryann.julio@crowneplazaad.com