Location: Johannesburg,Gauteng,South Africa

Nepali Speaking Customer Support Specialists, Others, Johannesburg. At Surgo, our philosophy is: Teamwork makes the dream work! Our management team practices and upholds the lessons of Ubuntu while still delivering against the odds we are faced with. We offer the opportunity to work from the privacy of your own home while providing all the necessary equipment to see you succeed and thrive in our organization. What are you waiting for? Kick-start your career and join our dream team!

Our client based in Johannesburg, South Africa is looking for Nepali Speaking Customer Support Specialists to join on a three-month contract. Our client is one of the fastest-growing start-ups worldwide, with millions of satisfied customers in over thirty countries! The organization operates in Europe, Mexico, and Africa. The widely established organization is defining the future of transport!

About the position: Maintain a positive, empathetic, and professional attitude toward customers. Respond promptly to customer inquiries. Omnichannel Communication. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide professional customer support, Scoping, Troubleshooting, Resolve customer queries via phone, chat, and email.

Requirements: Excellent problem-solving skills, Conflict resolution skills, Tech-savvy or interested in Tech, Team player, Able to think on your feet, Excellent interpersonal skills. Fluent in Nepali and English (Written and Verbal). National senior certificate. 1 to 2 years of customer service experience.

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Posted: 06-04-2022
Salary: Attractive packages with fringe benefits
How to apply?

Contact Surgo HR and Training: 0874700317

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