Inbound customer service representative (Customer Service Agent-Inbound Contact Centre)
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Night, Evening
Salary: $12.50 Hourly for 40 hours per week, Bonus, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
Anticipated Start Date: 2014/02/24
Location: Montague, Prince Edward Island (12 vacancies )
Skill Requirements:
Education: Some high school
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
Experience: Will train
Languages: Speak English, Read English, Write English
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Word processing software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Arrange for billing for services, Receive payments, Receive and log complaints, Investigate complaints, Arrange for refunds and credits, Access and process information, Maintain records and statistics
Security and Safety: Criminal record check
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Oral communication, Working with others, Problem solving, Decision making, Finding information, Computer use, Continuous learning
Other Information:3 week training program. Comprehensive benefits package and Rewards/Recognition program begin after a 3 month probationary period.
Employer: HGS Canada Inc.

How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. 9 Brook Street Montague, Prince Edward Island C0A ,1R0 By Phone: between 9:00 and 17:00: (902) 838-1200 By E-mail: duane.yoshikawa@teamHGS.com Advertised until: 2014/02/21