Location: Durban,KwaZulu-Natal,South Africa

Front Admin Manager, Other, Durban City. Company Name: Hyper check. The HYPERCHECK Group has an exciting opportunity for a FRONT ADMIN MANAGER for their retail store in over port.

Job Purpose: Manage all monetary transactions. Manage all payroll and HR matters. Ensure customers are processed efficiently. Deliver excellent customer service. Control all customer returns. Manage the administration of Operational Health and Safety requirements.

Cash Control: Ensure that only staff who have received the required training work as cashiers, cash controllers, and front-end controllers. Ensure that cashiers, front-end controllers, and cash controllers are working according to policies that manage their areas of work. Ensure that all forms, documents, and reports that control the movements of cash and goods are in place and maintained. Ensure that all administration is filed neatly. Ensure that the department is sufficiently equipped with the required equipment and stationery at all times.

Ensure that all equipment in the department is functional and report all issues to the head office cash department. Ensure every day that all administration is accurate and complete. Ensure every day that all cash and cash equivalents are balancing. Submit all administration to the head office according to schedule, complete and correct. Respond to all queries and investigations from the head office timeously

Front end control: Manage parcel counter staff, activities, discs, and notice boards. Manage all customer queries from the department according to company policy. Ensure that all staff working at the front end receive the required training. Ensure that all required equipment and stationery are in place and are in regular use. Maintain control over all voids, customer refunds, and pricing queries according to company policy.

Ensure schedules are in place to control all staff working at the front end with a focus on control and customer processing

Staff Management: Be a part of the interview process when filling vacancies. Manage every staff member against predefined criteria. Ensure that every staff receives full training. Mentor to all subordinates. Develop staff to be leaders in their positions. Mete out discipline when required according to HR procedures. Attend inquiries.

Qualification, Competencies & Experience: Education, Completed grade 12, Competencies. Knowledge and experience in budgeting, financial management, and auditing. Excellent organizational management skills.

Experience: Experience in a similar position in retail, Experience in supervising and managing staff,

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Posted: 23-04-2022
Salary: Attractive packages with fringe benefits
How to apply?

Forward your CV to: stephanie@hypercheck.co.za

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