Telesales Representative, Bellville, Northern Suburbs. Company Name: Henties Fruit Juices.

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Responsibilities: Sales Complete daily call cycle and keep track of all orders on the tracker as well as on the allocated Sales Rep’s call cycle. Follow up with the relevant Sales Rep regarding clients who have not placed orders yet. Achieve the minimum Sales growth continuously. Focus on selling the full product basket and all add-on’s. Develop Sales opportunities and report it to the relevant Sales Rep and Sales Manager to follow up.

Assist with any back door issues, i.e. when a client wants to reject an order, this role need to inform the Sales Rep thereof or contact client accordingly. Customer Service/ Communication. Ensure customer service satisfaction and good client relationships at all times. This role also needs to respond to Sales enquiries, should there be any. Follow up on Sales activity on continuous bases.

Planning: Ensure that all orders are processed prior to cut off. There must be a weekly planning conducted of the call cycle in terms of deals, returns, upliftments and client tracking etc. It is important of this role to ensure continuous time management in terms of calls per day and receiving Sales Rep orders on time daily. Monitor Sales Rep’s orders throughout the day.

Admin/General: This role is also responsible to ensure that all customers have signed fridge contracts. Communicate timeously with management regarding Sales, Customers, Credits and or any Quality issues. Keep the call cycle up to date. Write up Upliftment Sheets for call centre clients, expired; damaged or incorrect stock, while monitoring client queries

Skills, abilities and attributes: Ability to drive sales. Ability to take initiative. Confident, Effective Communicational Skills- written and verbal, Problem solving, Ability to work under pressure, Ability to work as a team. Adapt easy to changing environment, Ability to do cold calls, Active listening, Attention to detail, Organizational, Flexibility.

Requirements: Code 08 Driver’s license (preference), Matric certificate, At least 3 years’ sales experience, Computer literate.

Send all cvs to: elzaan@people4u.co.za