Assistant Guest House Manager, Franschhoek, Cape Winelands. Company Name: Lynx Wine Estate. We are looking for a young, energetic new member to join our dynamic front of house staff at Lynx Wine Estate. We require someone to assist our Guest House team with the required reservations management & guest relations.

Inherent Requirements: Degree or equivalent in Hospitality Management. Worked at least one year in a similar Guest Houe. Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous. Background in Front Office and Reservations. Background in Restaurant would be advantageous. Covid-19 vaccination mandatory. Valid Drivers License. Fluent in English. Fluent in German would be advantageous.

Experience and skills: The ability to remain calm and professional when under pressure. Strong interpersonal skills. Excellent verbal and written skills. Must be professional and a team player. Sustainable quality and attention to detail.

Main Responsibilities: Reservations. Yield management. Restaurant Supervision. Guests check-in and check-out Cash-up. Guest feedback reporting (TripAdvisor, E-mails, etc.) Concierge services (Booking of restaurants, transport, etc.) Follow and enforce all Health and Safety processes and procedures whilst maintaining the privacy of all guests.

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We are looking forward to reviewing your application to: annabel@lynx-collection.com