Receptionist Required
Company: SBG
Location: Sherwood Park , AB
PRIMARY RESPONSIBILITIES:
Create positive, memorable Dealership experiences for customers, every day, through effective interaction and by following through on the position’s requirements. We are looking for a Receptionist to join our team from Monday’s to Friday’s for afternoon/evening shifts. The ideal candidate will be looking for a Permanent Part Time Position within our Organization. Permanent Full Time a possibility for the right candidate.
ESSENTIAL JOB FUNCTIONS:
 Create a positive first impression with every customer interaction whether in person or over the telephone.
 Present a professional image by following established dress code/uniform requirements, personal hygiene standards and through pleasant and efficient interaction.
 Greet customers, whether in person or on the telephone, with a smile and a genuine interest to provide assistance.
 Make eye contact and acknowledge every customer who enters the Dealership, regardless of other duties being performed.
 Answer telephone in a friendly, professional, caring and timely manner using appropriate telephone etiquette and with a focus on creating a positive, memorable customer experience.
 Accurately route incoming calls to appropriate departments or colleagues.
 Greet, direct and answer questions for visitors, vendors and staff in a professional, friendly and hospitable manner.
 Maintain call log at the front desk for all incoming sales calls.
 Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
 Assist in the ordering, receiving, stocking and distribution of office supplies.
 Make copies, collate documents, send/receive and distribute faxes.
 Timely and appropriately distribute mail.
 Complete filing as assigned.
ADDITIONAL DUTIES:
 Know each Staff Member by name.
 Engage customers and connect with them in a genuine, compassionate, and memorable way.
 Keep front desk area clean and orderly to present a well-organized, professional and welcoming environment.
 Perform projects and duties as assigned by the Lead Receptionist and Office Manager.
 Comply with all rules and regulations regarding confidentiality and privacy of employee and client information.
 Perform other duties as assigned.
SKILLS, KNOWLEDGE, ABILITIES & QUALITIES REQUIRED:
 Must be inspired to serve the needs of our customers.
 Ability to work with multi-line, multi-user phone system.
 Previous experience working in a front office environment.
 Excellent interpersonal, organizational and communication skills.
 Must have the ability to read, write and follow oral and written direction in the English language at a level adequate to perform the job duties.
 Working knowledge of computers, including Microsoft Word and Excel.
 Ability to provide outstanding customer service.
 Ability to multi-task job responsibilities.

If you have the skills and experience required for this position, please forward your resume to: E-mail: resumes.sbg@gmail.com