Outlet supervisor provides exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

Sample responsibilities for this position include:

Maintain knowledge of Micros POS system including setup & maintenance

Driving Customer Service Standards

Able to evaluate reports in order to execute store action plans

Demonstrates operational agility based on the needs of the business

Achieve company goals for processes and programs

Develops daily/weekly/monthly action plans to ensure all Company standards are met

Provide direction and guidance to associates to ensure efficient and effective floor operations, customer service, coverage, and execution of visual standards

Supervise and oversee the store shipping & receiving function

Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow

Maintain company standards and guidelines around product flow process and shipping & receiving procedures.

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