Location: Newlands,Southern Suburbs,South Africa

Sales and Front Desk Receptionist, Claremont & Newlands, Southern Suburbs. Company Name: iREPAIRER. iREPAIRER ®  an ICT & electronics company is looking for a Sales & Front Desk Receptionist. Hours are 8 am – 5 pm Mon-Fri Including public holidays.

Responsibilities: Have customer service skills with a good understanding of the customer buying cycle. Manage all enquiries telephonically & electronically from customers. Provide feedback to the clients & suppliers, your Head of technologist (HoT) and technical controller. Keep track of all inquiries and client appointments to increase sales and business revenue. General admin & completing all quote requests & send out Invoices making sure they have been paid. Proficiency in all MS Office Word, Outlook & Excel. Can work well under pressure and meet deadlines and can multitask and work independently. Managing all devices ready for collection at the “reception area”. Make it ready with the invoice for the customer collection. Keep each client informed regularly and on time.

Solid experience &knowledge of office procedures and protocol with the ability to enforce, maintain & manage a daily basis. Ability to handle conflict management & difficult clients/peers ethically & professionally. Excellent business communication & writing skills, & assisting walk-in clients to book-in devices for repair, service, and product requests for purchasing. Have attention to detail, good time management such as planning & organizing skills. Assist business units with queries such as sales, purchases, courier processes and returns or refunds. Ability to handle conflict management & difficult clients/peers ethically & professionally. Must have Knowledge of Laptop, MacBook repairs, upgrading & general technical services. Positive "can-do" attitude and analytical thinking skills. Have skills to create a sense of urgency for the client in a fast pasted environment.

Team player within a dynamic Team. Apply a high level of confidentiality & professionalism. Meticulous with attention to detail and high level of accuracy. Bonus but not needed: 1+ years’ experience in sales, lead generation, sales administration, or marketing. Ability to use own discretion and initiative – creative thinker.

NOTE: Please note as of , The Protection of Personal Information Act (POPIA) is in full effect. The law is designed to protect how your data is used, stored, and processed. By applying for this Job, you are automatically giving iRepairer consent to obtain your personal information in order to process your application for this job.

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Posted: 14-12-2023
Salary: Attractive packages with fringe benefits
How to apply?

Email CV and Photo of yourself to: marketing@irepairer.co.za

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