Operations Manager - Intensive Behavioral Change, Medibank Private Limited. Adelaide SA. Management (Healthcare & Medical). Full time. Your career in healthcare made personal. At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health.
The Opportunity: To better deliver on Amplar Health and Medibank’s prevention ambition, our Preventative Health Operations Squad delivers a range of funded programs including Health Concierge, CareComplete, and Health & Wellbeing Checks. As an Operations Manager leading our Intensive Behavioural Change Programs (Better Knee, Better Me ™, Heart Health at Home and Medibank Type 2 Diabetes Program) your responsibilities will be broad - overseeing the delivery of safe and high-quality care for your target customer group, driving continuous improvement initiatives for programs and service delivery as well as driving performance to meet agreed financial and performance targets. This role will lead 20-30 specialised clinicians located around Australia.
Naturally you will need to take an active leadership role in growing and nurturing referrals in and out of the Prevention Health business, in partnership with your clinical leadership peers and our dedicated business development and relationship management teams.
About You: This role suits a leader with significant operational knowledge within the healthcare sector who is committed and passionate in the space of preventative health – ideally chronic disease management practices, and /or health behaviour change methodology. As people leader you will be accountable for your team’s goals – so we look for demonstrated experience around driving and inspiring teams (that are geographically dispersed) to reach their targets. Using your strong commercial expertise in business you will need to be comfortable around analysing and managing a P&L alongside the capability to seek and comprehend key trends/commercial imperatives and identify root causes of productive and performance (utilisation, service level performance etc…).
Our much-loved Perks: Our 2030 vision is to be the healthiest workplace in Australia – so we embrace a healthier way of working by providing you with flexibility in how, when and where you conduct your work. As such, this role has lots of freedom to work from home. Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips. Right now you can access our new service in pilot - Amplar Health Online Doctor which is access to video consultations with an Amplar Health GP, at no charge for the duration of the pilot!
Impressive, 35% subsidised Medibank/ahm health insurance (which can also include your pets, cars, upcoming travel, and house!)! We celebrate diversity of thought because we want to make better decisions for our customers and our people. As we work towards our goal of making health personal, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We’re also committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, Employees in face-to-face healthcare roles will be required to be fully vaccinated for COVID-19 as a condition of employment.
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We welcome hearing from you via: inclusion@medibank.com.au or 0386225666