Guest Service Agent, Prestige Treasure Cove Resort. Location 2005 Highway 97 South Prince George, BC. Salary 18.50 hourly / 30 to 40 hours per week. Full time. Evening, Night, Weekend, Shift, Flexible Hours, To be determined, Early Morning, Morning. Starts as soon as possible. Benefits: Health benefits. Languages English. Education Secondary (high) school graduation certificate. Experience 1 year to less than 2 years. Work setting. Hospitality industry. Hotel, motel, resort.

Responsibilities: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Investigate and resolve complaints and claims. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service.

Additional information Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Standing for extended periods. Work under pressure. Personal suitability. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility, Judgement, Organized, Reliability, Team player, Benefits, Health benefits, Dental plan, Health care plan, Vision care benefits.

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Until: 2024-05-18

Send Email: jballeza@prestigehotels.ca