Duty Manager, The Alexander Bar and Bistro. Ballajura, Perth WA. Management (Hospitality & Tourism). Full time. Join Our Team as a Duty Manager at The Alexander Bar and Bistro!

Are you passionate about hospitality and eager to take on a leadership role in a dynamic environment? The Alexander, a bustling local pub known for its vibrant atmosphere and exceptional service, is seeking a dedicated Duty Manager to join our team.

Tasks & responsibilities: Oversee all aspects of front of house/bar operations. Lead and inspire a team of dedicated staff, fostering a positive and collaborative work environment. Handle customer inquiries, feedback, and complaints promptly and professionally. Ensure exceptional guest experiences by maintaining high standards of service, ambiance, and overall customer satisfaction. Maintain compliance with all relevant licensing, health, and safety regulations. Monitor industry trends and competition to identify opportunities for improvement and growth. Set-up and pack down of venue, including the TAB area.

Qualifications & experience: Proven experience as a Duty Manager or similar role in a fast-paced hospitality environment. Exceptional leadership skills with the ability to motivate and inspire a team. Excellent organizational and problem-solving abilities to handle multiple priorities effectively. Outstanding interpersonal and communication skills to build relationships with staff and customers. Passion for delivering exceptional guest experiences and a commitment to customer satisfaction. Availability to work flexible hours, including evenings, weekends, and public holidays.

If you're passionate about hospitality and ready to take on a new challenge, we want to hear from you! Join us at The Alexander and be part of a team dedicated to delivering memorable experiences to our valued guests.

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We look forward to welcoming you to our team!

Apply today by sending your resume and cover letter to our email: admin@thealexander.com.au