Customer Service Representative - call centre (Technical Support- Trouble Shooting)
Terms of Employment: Temporary, Full Time, Shift, Day, Evening
Salary: $13.00 to $13.25 Hourly for 40 hours per week
Anticipated Start Date: As soon as possible
Location: Saint John, New Brunswick (3 vacancies )
Skill Requirements:
Education: Completion of high school
Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 1 year to less than 2 years
Work Setting: Private sector
Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Database software, Internet browser
Specific Skills: Answer inquiries and provide information to customers, Receive and log complaints, Investigate complaints, Maintain records and statistics
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail
Transportation/Travel Information: Own transportation
Work Location Information: Urban area
Essential Skills: Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Other Information:Please quote "St. John CSR" in the subject line of your email. Provide diagnostics on technical software multiple products and connectivity problems.
Languages: English
Employer: Talentcor (Placement Agency)
Advertised until: 2014/11/08

By E-mail: lwilliams@talentcor.com