Business Manager, Ambulatory Services, Austin Health, Heidelberg, Melbourne VIC. Management (Healthcare & Medical). Full time. Add expected salary to your profile for insights.

Are you a current Austin Health employee? If yes, please log in to the Austin Health Careers website via ‘Employee Login' using your network log-in details to search, view, and apply for all career opportunities available.

Austin Health is the major provider of tertiary health services, health professional education, and research across three campuses in the northeast of Melbourne and state-wide. We have a highly engaged, diverse, and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives. About Access, Critical Care, Imaging, and Ambulatory Services (ACIA) Division. Access, Critical Care, Imaging, and Ambulatory Services incorporates the following specialties across Austin.

Health sites with the objective of providing an efficient and coordinated patient-focused service: Emergency Department and Emergency Short Stay. Intensive Care Unit. Care Coordination. Hospital-wide Access and Bed Resource Management. Non-Emergency Patient Transport. Hospital-in-the-Home inclusive of virtual care. Specialist Clinics. Ambulatory Care Center/Transit Lounge. Radiology, Molecular Imaging, and Therapy (MIT).

About the role: In collaboration with the Divisional Manager, Ambulatory Services, the Business Manager will manage and coordinate the operations and business support for the Ambulatory Service departments and their respective leadership teams (Specialist Clinics, HITH/VC, and ACC), with an initial primary focus on Specialist Clinics. There will be elements of business support functions and strategy & improvements.

A regular day will see you, within the Ambulatory Services arm of ACIA, be responsible for Operational Oversight. Technical and system support. Financial management and support. Business Support Functions: IT and data development, testing, and analysis. Financials; billing & revenue system processes; and EOM analysis. Vendor Relationship & Contract Management. Asset management. Business case development (including analysis of data and financials). General Administration is supporting, including recruitment. Strategy & Improvement (future service design).

The above business support elements will ensure a link to develop and promote the strategic objectives within Ambulatory Services, including but not limited to the below: Department of Health Specialist Clinics Access Policy and performance requirements for Non-Admitted Specialist Services in Victorian Public Hospitals. Coordination of service model planning and delivery. Innovation and improvement opportunities to deliver safe, effective, and consumer-led services. The role will report to the Divisional Manager, Ambulatory Services, and will work closely and collaboratively with Finance, Business Intelligence Unit (BIU), and the leadership team within Ambulatory Services departments, including Nurse Unit Managers, Administration Managers, and Improvement Leads.

About you As the Business Manager, Ambulatory Services, You will be someone who has excellent communication skills and a strong commitment to excellence in patient care. You'll bring energy and drive to your work and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you: Exceptional data analyst and performance monitoring skills. Excellent interpersonal and communication skills. An ability to utilize data to drive improvement.

Our benefits: Working at Austin Health means enjoying a strong sense of purpose and engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

Greater take-home pay through generous salary packaging benefits for living expenses, meals and holiday accommodation. A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program. Mentoring and career development opportunities. Onsite childcare, easy access via public transport, car parking and end-of-trip facilities for cyclists.

Work with us! We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and the interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and, if required, a Working with Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Tiffany Whitelock at Tiffany.WHITELOCK@austin.org.au