Candidate Experience Consultant, Adecco. Perth WA. Front Office and Guest Services (Hospitality and Tourism). Full time. Add expected salary to your profile for insights. Find a unique sense of purpose and contribute to shaping the future of the Australian Defence Force. Join our team as a candidate experience consultant, where you’ll shape the journey of future ADF recruits! Use your skills to create a seamless, engaging, and positive recruitment experience from first contact to onboarding. If you’re passionate about people and ready to make a meaningful impact, this role is for you!

Details about the client: ADF Careers is the largest workforce outsourcing solution in the southern hemisphere, with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain, and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements, and extensive corporate discounts across a variety of products and services. We want our people to be financially rewarded, to feel good, and to go beyond what they thought possible at work. Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Job Description: As the Candidate Experience Consultant, you are responsible for enhancing and optimising the recruitment journey for candidates progressing through the ADF recruitment process. Your role focuses on ensuring a positive, engaging, and seamless experience from initial contact through to onboarding. By applying best practices, utilising technology effectively, and maintaining clear communication, you will create a candidate-centric process that aligns with Adecco’s core values and behaviors.

You will deliver an exceptional level of experience and service to all candidates, ensuring the candidate is cared for during the entire process of their application. Develop and implement effective communication strategies to keep candidates informed and engaged throughout the recruitment journey. Gather and analyse feedback from candidates to identify areas for improvement and implement changes to enhance the candidates’ experience. Assist candidates effectively and accurately with their applications and through the process, providing correct advice and information on next steps. Ensure accurate and secure management of candidate information within the candidate management system, maintaining data integrity, privacy, and compliance with relevant data protection requirements.

Work across multiple platforms whilst actively listening and maintaining accurate and thorough journal notes and records regarding candidate interactions, conversations, outcomes, and actions.

Work collaboratively and effectively within the Candidate Experience team to develop and implement cohesive strategies that enhance the overall recruitment journey, ensuring alignment with organisational goals and objectives.

Foster collaborative partnerships across departments and with external stakeholders to ensure a seamless and positive experience for candidates throughout the recruitment process, aligning efforts to deliver exceptional outcomes and uphold Adecco’s commitment to candidate satisfaction.

Candidate’s Profile: If you have worked in a similar position or are just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate: strong interpersonal abilities to effectively communicate and collaborate with cross-functional teams, external stakeholders, and candidates, ensuring a cohesive and positive experience throughout the recruitment journey. Proficiency in identifying challenges within the candidate experience process and implementing innovative solutions to improve efficiency, satisfaction, and overall outcomes.

Ability to manage multiple projects simultaneously, prioritise tasks, and coordinate efforts across various departments and stakeholders to achieve cohesive and successful candidate experience initiatives. Tertiary qualifications in business or a related field are desirable. To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance. If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences, and beliefs.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you need assistance during our recruitment process, email our friendly TA team at DFRHRTalentAcquisition@adecco.com.au