Customer Service Officer, Civic Center (Casual). Town of Port Hedland. Port Hedland, Port Hedland, Karratha & Pilbara WA. Customer Service: Customer Facing (Call Center & Customer Service). Government-Local (Government & Defense). Full time. $32 - $43 p.h. Customer Service. Administration. Data Entry. Criminal History Check. Customer Service Officer, Civic Center (Casual). Level 2: $32.33 to $43.10 per hour + 11.5% supervision.

The Town: Port Hedland is a dynamic, diverse town in Western Australia's beautiful Northwest that enjoys a relaxed lifestyle. We are proud of our stunning landscapes, Aboriginal heritage, vibrant multicultural community, and our significant resource industry. At the Town of Port Hedland, let your career take off as you tackle challenges unique to the region, collaborate with a range of people from all walks of life, and become part of a vibrant team that is making real change in the Pilbara.

The Role: Based between the Town of Port Hedland's Civic Centre and Wedgefield Depot, this casual position offers flexible working hours and an attractive casual hourly rate. As a customer service officer, you will be responsible for providing professional and efficient customer service to all internal and external customers. Within this role, you will represent the Town of Port Hedland and ensure all front-desk, phone call, and online inquiries are handled professionally. You will use your strong administration skills to raise customer requests, receive receipts, and reconcile payments to the town, as well as assist with the development and administration of customer service procedures and policies.

Our ideal applicant will have excellent time management skills, high attention to detail, and a proactive attitude. You will require a high level of writing and verbal communication skills, as well as fast and efficient data entry skills.

You will be joining the team at an exciting time as the town embarks on a culture of change with the embrace of a wide range of new technologies, a large capital-works program, and a number of other projects that make the town a desirable place to live and work. For further information, please view the attached position description.

Work Related Requirements: The preferred applicant will be required to undergo a pre-employment medical, including a drug and alcohol assessment to be considered for the role, as well as possess: National Police Clearance. Current 'C' class drivers license. Rights to work in Australia. Employee Benefits.

In addition to the salary, our employees enjoy a range of benefits, which may include: Flexible working hours. Wellness program (includes discounted gym membership, pool passes, etc.) Training and professional development opportunities.

How to Apply Applicants are encouraged to apply online.

If you are unable to apply online, please forward your application documents to Human Resources, Attention "Confidential Advertised Vacancy," either by:

Post: PO Box 41, Port Hedland, WA 6721

Hand: Civic Centre, McGregor Street, Port Hedland WA 6721

Applicants are advised to write a cover letter of no more than two (2) pages outlining how your skills, capabilities, and experience will contribute to their success in this position. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.

Suitable applicants may be considered for appointments to similar vacancies during the six-month period following the conclusion of this recruitment process.

The town reserves the right to commence shortlisting prior to the closing date.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For further information about this position contact the Recruitment Team on 0891589300