Location: Dunedin,South Island,New Zealand

Recovery Administrator—Dunedin at Accident Compensation Corporation, Otago

M? t?nei t?ranga mahi | About this role

Support the delivery of ACC's Huakina Te R? Strategy

Join an organisation that supports and develops your career

Monday to Friday + work in the office 2 days per week once fully trained

M? m?tou | About us

ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.

Our vision is T?nui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.

Our purpose is to improve lives every day through a focus on prevention, care, and recovery for all people in Aotearoa New Zealand who are affected by injury.

Our strategy, Huakina Te R?, is underpinned by Te Tiriti o Waitangi / The Treaty of Waitangi and our commitment to partnering with M?ori and achieving equitable well-being outcomes for M?ori. The strategy gives effect to Te Tiriti o Waitangi / The Treaty of Waitangi through our waka hourua partnered approach and dual-framing.

You can find more about ACC and the work we do here.

M? te t?ranga mahi | About the role

As a member of the administration team, you will arrange referrals, set up supports, and communicate with the providers on behalf of our recovery teams.

Some of the variety of tasks you could complete are

Actioning requests for accommodation and transport to maximise client independence

Arranging support services, mobility aids, and equipment

Liaising with our providers to arrange important client assessments

Sourcing medical notes from healthcare practitioners

Respond to any official information requests

This is a key role, as you are providing the mechanisms that ensure our clients receive effective rehabilitation and subsequent return to independence.

ACC is committed to Tiriti Waitangi by providing space m?tauranga M?oribased approaches to support our clients.'

We can offer you a starting salary of $54,229 + 9% superannuation contribution, annual performance reviews linked to pay increases, and discounts on Southern Cross Health insurance, staff banking packages, and corporate discounts across a range of retailers.

For further information about the role, click here.

M?u | About you

You may currently be an administrator working in a customer-focused or hospitality industry looking to further develop your career. Our client base is varied, so we are keen to ensure that we represent our communities.

We value potential and growth over perfection. If you meet some of the criteria and you're enthusiastic about learning and contributing, we want to hear from you!

Attention to detail in handling customer information

Great communication skills (verbal and written) as you will be working across teams and functions

A can-do attitude - someone who is always keen to get stuck in and do the mahi

A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges

Tech-savvy—you will be able to operate effectively in a digital environment with a wide range of technology systems and tools

Experience working in an administration role would be advantageous, but not compulsory

Me p?hea te tuku tono | How to apply

Please attach your CV and cover letter telling us why you would be a great fit and what you would bring to the role.

This role has a set start date of Thursday, 3rd July 2025. Applications will close at 11.59pm on Sunday, 4th May, 2025, and can only be accepted when submitted through our ACC Career Website.

If you encounter accessibility issues when submitting your application, or if you have any p?tai (questions) about the role.

Posted: 24-04-2025
Salary: Attractive package will be offered to right candidate

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

How to apply?

Email hrhelp@acc.co.nz

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