Answering Service Operator

Scotia Business Centre Limited

Location Bridgewater, NS

Salary 16.50 hourly / 32 to 40 hours per week

Full time

Day, Evening, Night, Weekend, Shift, On Call, To be determined, Early Morning, Morning

Starts as soon as possible

Benefits: Financial benefits

In-house position at the agency

Languages English

Education Secondary (high) school graduation certificate

Experience Will train

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Private sector

Urban area

Responsibilities:

Greet people and direct them to contacts or service areas

Provide basic information to clients and the public

Obtain and process information required to provide customer service

Operate switchboard or telephone system

Record and relay information

Schedule and confirm appointments

Send invoices

Maintain work records and logs

Receive and issue payments

Perform clerical duties, such as filing, sortingand distributing mail

Answer telephone and relay telephone calls and messages

Calculate billing charges

Monitor mobile radio or telephone

Provide emergency services

Provide customer service

Operate dispatch systems

Experience and specialization

Computer and technology knowledge

Switchboard 25+ lines

Word processing software

Electronic mail

MS Excel

MS Outlook

MS Word

WordPerfect

Additional information

Security and safety

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Ability to work independently

Fast-paced environment

Work under pressure

Tight deadlines

Repetitive

Attention to detail

Sitting

Combination of sitting, standing, walking

Personal suitability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Benefits

Financial benefits

Night shift premium

Until: 2025-05-27

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Email: sbcltd@ns.aliantzinc.ca