Customer Service Agent

Yardworx

Location Calgary, AB

Salary 18.00 to 23.00 hourly (To be negotiated) / 40 to 44 hours per week

Full time

Day, Evening, Weekend, Overtime, On Call, Morning

Starts as soon as possible

Benefits: Financial benefits

Languages English

Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience 2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Urban area

Responsibilities:

Address customers' complaints or concerns

Answer inquiries and provide information to customers

Arrange for billing for services

Explain the type and cost of services offered

Issue receipts and other forms

Maintain records and statistics

Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Perform general office duties

Receive and log complaints

Receive payments

Sell merchandise

Answer clients' inquiries and provide information

Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

Database software

Internet

MS Excel

MS Outlook

MS Windows

MS Word

Additional information

Transportation/travel information

Own transportation

Own vehicle

Valid driver's licence

Work conditions and physical capabilities

Attention to detail

Fast-paced environment

Tight deadlines

Work under pressure

Repetitive

Personal suitability

Punctuality

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Benefits

Financial benefits

Group insurance benefits

Until: 2025-06-18

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send CV: kennedy@worxltd.com