Clinic Growth - Practice Manager

Movement Laboratory

Leichhardt, Sydney NSW

Management (Healthcare & Medical)

Full time

$35 – $45 per hour

Movement Laboratory and Papaya Clinic are two clinics with the same team in the heart of Inner West. 

We have a team of 22, clinicians, admin and support staff included. Our clinical team consists of physios, acupuncturists, naturopaths, and Pilates instructors. We treat musculoskeletal, dance and pelvic health conditions. 

Your role is pivotal to our clinics success.

Our Story

Leichhardt clinic is 7 years old and specialises in Musculoskeletal, Dance, and Women's and Men's health physiotherapy, whilst Papaya Clinic is 15 months old and a Multidisciplinary clinic for Women's Healthcare.

We have a growth mindset, and are progressive and innovative. We embrace change, and constantly look for ways to improve our service delivery.

Main role

You will be the right-hand person for our Director. You love spreadsheets, numbers, automations, tech, understanding how to improve productivity and efficiency in operations. You shine at teaching, and you can multitask.

Your role is to ensure our everyday operations are serving the bigger picture. And to retain clinic reputation in care excellency.

Manage HR, Payroll - training provided

Preplan budgeting with Director and ensure expenses are within budget during the quarter

Improve culture and sense of accountability in the clinic.

Manage the wellbeing and performance of our admin team.

Train Admin and Practitioner team members on admin duties

Marketing - You don't need to do social media work, mainly understanding monthly strategy and how to motivate the team to be aligned to our monthly goals

Feedback and quality assurance - with our patients and referrers

Foster a safe and nurturing work environment where ideas flourish

A Great Candidate

Is excited about our mission and is passionate about improving healthcare delivery, literacy and accessibility in the community

Has a bias toward action, values experimentation, and is more interested in finding the right answer than being right

Values truthful, direct feedback, even when it can feel uncomfortable

Is a driven self-starter; you don’t wait to be told what to do but rather look around, spot problems and opportunities, and share ideas you’ve brainstormed

Is flexible and capable of doing many things (versus just one thing); our most successful employees wear multiple hats and are willing to take on a wide scope of responsibilities

More a manager than an operator. Leading and motivating our team with lighthearted enthusiasm.

Love and embrace tech, open to different platforms, AI, system

What We’re Looking For in You

Previous experience in managing a team, or EA type experience.

Bonus if have healthcare experience

Exceptional attention to detail and project management skills

Confident in front facing customer service, stay calm and composed.

Nerdy with finding solutions, looking at tech options, improving efficiency etc

What We Offer

Compensation range of $75,000 - $90,000 annually, full time position with leave entitlements. + Super

Generous benefits including 30% off treatments at our two clinic locations and discount at our partners - dental, gym, skincare

30 hours, optional to build into 38 hours with 8 hours of flexible work from home arrangement.

Business, leadership and marketing training will be provided to ensure success and longevity in this role.

This is a Long Term Role:

No students/ graduating health professionals - we need someone long term

4 days per week - 2 long days, 2 short days. No weekends.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Interested parties send your CV to winnie@movementlaboratory.com