Investigations Manager

Leave

Northgate, Brisbane, QLD

Other (Legal)

Full-time

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About QLeave

QLeave is a statutory authority administering portable long service leave schemes for workers in the building and construction, contract cleaning, and community services industries. With over $1.5 billion in funds under management, we ensure that Queensland's workers receive the benefits they've earned. Our commitment to strong governance, accountability, and service excellence underpins everything we do.

About the Role

As the Investigations Manager at QLeave, you'll lead our enforcement team to support the integrity of Queensland's portable long service leave schemes across the building and construction, contract cleaning, and community services industries.

You will enhance capability and capacity within the team while developing and implementing a risk-based approach to triaging, assessing, and managing potential enforcement matters. Your leadership will help ensure our enforcement activities are effective, efficient, and aligned with our commitment to fair and compliant service delivery.

Your Responsibilities

Build capability and capacity around statutory decision-making as it applies to the operation of enforcement services, including compliance monitoring and enforcement processes.

Support the review, development, implementation, and evaluation of policies, frameworks, tools, and systems to drive continuous quality improvement in regulatory functions and support QLeave's enforcement strategy.

Strengthen QLeave's enforcement strategy and framework through collaboration with other areas of the organization.

Provide direction, technical guidance, and leadership to staff, ensuring effective processes are in place for team performance assessment and capability development.

Undertake complex and protracted criminal investigations into alleged offenses under relevant acts.

Prepare matters for prosecution in the Industrial Magistrates Court, including the preparation of briefs of evidence.

Provide expert and independent analysis and advice to senior leaders, including coordination and/or preparation of statistical reports, correspondence, briefing notes, memoranda, submissions, board papers, and policy responses.

For a complete overview of the responsibilities of this role, please refer to the role description.

What We're Looking For

QLeave appointments are based on selecting the eligible applicant best suited to the position. We will assess your application based on your experience, potential for development, and your personal qualities.

For this role, we will consider your:

Experience leading and building capability and capacity in a contemporary enforcement function, including working in collaboration with a leadership team to drive improvement.

Knowledge and experience in developing risk-based enforcement programs in line with best practice and regulatory theory, with the ability to apply data analytics and behavioral economics to drive decisions.

Ability to translate between operational and strategic environments and demonstrate accountability for the execution and quality of results through professionalism and transparency.

Strong verbal and written communication skills, including your ability to adapt your communication style depending upon the audience 

Experience fostering a work environment that encourages a skilled, motivated, and productive team, including managing team and individual performance matters.

Desirable Qualifications and Experience

Certificate IV in Government Investigations, Bachelor of Laws, Bachelor of Justice, or a similar qualification.

Previous experience in investigations, drafting briefs of evidence, and providing oral evidence in court.

How to Apply

If you're passionate about leading a high-performing enforcement team, building capability in statutory decision-making, and driving continuous improvement, we'd love to hear from you.

Your application must include:

A detailed resume outlining your qualifications and experience.

A brief cover letter (1-2 pages) demonstrating how your skills align with the role's requirements.

QLeave values diversity and is committed to being an equal opportunity employer. Adjustments to the recruitment process are available upon request to ensure all candidates can showcase their abilities.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For further information or a confidential discussion, contact Lauren Williams at Lauren.Williams@qleave.qld.gov.au