NDIS Support Coordinator

Somerville Community Services

Palmerston, Darwin NT

Aged & Disability Support (Community Services & Development)

Full-time

$88k - $94k + super + salary packaging

About Somerville Community Services

Somerville is a for-purpose, community-based organization that has supported Territorians for over 50 years. We specialize in high-quality disability services that empower people to live the life they choose. As a registered NDIS provider, we deliver individualized support across the Northern Territory, with a focus on respectful, person-centered relationships that promote choice, dignity, and independence.

About the role

We are seeking a motivated, collaborative, and person-centered individual to join our team as a support coordinator.

Based in Palmerston, this vital role helps NDIS participants understand, implement, and manage their NDIS plans. You’ll empower participants to exercise choice and control, connect with the right services, and build the skills and confidence to manage their supports independently over time.

This is a diverse and rewarding opportunity to make a real difference in people’s lives while working within a supportive, values-driven organization.

What you’ll be doing

As a support coordinator, you will:

Provide individualised support to help participants understand and act on their NDIS plans

Collaborate with participants, families, and providers to develop person-centred plans and solutions

Identify innovative services and community supports aligned with participant needs

Facilitate referrals and service agreements and ensure smooth coordination of services

Support participants to exercise choice and control, make informed decisions, and achieve their goals

Monitor service delivery, manage risks, and resolve barriers impacting participants’ progress

Prepare for NDIS plan reviews, including compiling reports and supporting documentation

Maintain accurate records and uphold high standards of confidentiality and compliance

What you’ll bring

You’ll bring strong relationship-building skills, problem-solving ability, and a genuine passion for empowering people with disabilities.

We’re looking for someone with:

Experience working in disability, community services, social work, or similar human services fields

Knowledge of the NDIS, or the ability to quickly acquire this knowledge

Strong understanding of choice and control principles and participants’ rights

Excellent verbal and written communication skills

Ability to problem-solve, negotiate solutions, and manage competing priorities

High standards of confidentiality and professional integrity

Proficiency in digital tools and record-keeping systems

You will also need to hold (or have the ability to obtain):

A current Ochre Card

National Criminal History Check

NDIS Worker Screening Clearance

First Aid and CPR certificate

COVID-19 and Influenza vaccinations

Australian work rights

NT Driver's License

Please refer to the full position description on our website, https://somerville.org.au/careers.

Why work with us

At Somerville, you’ll be part of a values-led team where your skills contribute to meaningful outcomes for people with disabilities. We offer a supportive, collaborative environment where your impact is recognized and your professional growth is encouraged.

You’ll also enjoy:

NFP salary packaging to boost your take-home pay—receive up to $15,900 tax-free.

Five weeks of annual leave

Paid parental leave

Free on-site car parking

Regular supervision and support

Access to ongoing training and professional development

Free confidential Employee Assistance Program (EAP)

How to apply

To apply, please submit your resume and a cover letter outlining your experience, skills, and what makes you a great fit for this role.

Somerville is committed to creating a safe, inclusive, and respectful workplace. We encourage applications from people of all backgrounds and communities.

Applications will be reviewed and shortlisted as they are received, so early applications are encouraged.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

If you have any questions about the role, contact us at recruitment@somerville.org.au or on 0889204100