Trainee Customer Service Officer

Lachlan Shire Council

Condobolin, Dubbo & Central NSW

Customer Service—Customer Facing (Call Centre & Customer Service)

Full-time

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Are you looking for an opportunity to:

Apply a wide range of skills and work in a role that offers variety?

Contribute to a high-performing team?

This opportunity is for a trainee to join our customer service team. This position is full-time in Condobolin.

The Trainee Customer Service Officer provides excellent customer service to all of Council’s internal and external customers. The trainee will ensure that all customer interactions are professional and all customers have a positive customer service experience. The trainee will also provide general administrative support services to the various departments within the organization as required.

To be successful you will need a high school certificate or equivalent, good communication skills, both oral and written, and excellent customer service skills. You must also hold a Class C driver license. 

Council is committed to the delivery of high-quality customer service and values that support and enhance our community. You must work well in a team environment and have a focus on delivery of services to support the council's goals.

Benefits for you:

The salary is $1,654 per fortnight

Starting salary to be determined upon the qualifications and experience of the successful applicant.

The Grade applicable to the position is T4 within the council's salary structure.

Working 76 hours per fortnight with a rostered day off (9-day fortnight)

3 weeks sick leave

Professional Development opportunities are available

Employer Superannuation of 12%

Employment is under the Local Government (State) Award

To Apply: Complete the application form below and attach your resume and copies of your relevant qualifications. You must also attach a cover letter to support your application; maximum length 2 pages.

Applications Close at 4:30pm on Wednesday, 23 July 2025

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

To find out more about the role contact Aleah Geeves on 02 6895 1900