Administration Officer

Nepean Blue Mountains Local Health District

Kingswood, Sydney, NSW

Medical Administration (Healthcare & Medical)

Part-time, full-time

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Employment Type: Permanent Part Time

Position Classification: Administration Officer Level 3

Location: Nepean Hospital

Remuneration: $34.46 - $35.54 per hour

Hours Per Week: 28

With CORE values of collaboration, openness, respect, and empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognized leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow regions.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynecology, pediatrics, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

We are seeking a dedicated and professional individual to deliver high-quality frontline customer service to patients and clients attending our Medical and Surgical Outpatient Departments. This role supports clinical teams by ensuring the smooth daily operation of clinics, managing waitlists and appointments, and maintaining strict confidentiality. The successful candidate will communicate regularly with department leaders to ensure efficient service delivery, uphold NSW Health policies and procedures, and contribute to the optimization of funding models. Strong time management and prioritization skills are essential, along with a commitment to representing the department with professionalism in both presentation and attitude.

Join us in making a meaningful impact on patient care—apply now to be part of a supportive and dynamic healthcare team.

Benefits available to eligible NBMLHD employees

Opportunity for extra tax savings through Salary Packaging

Novated Leasing

Great education opportunities through Education Training Service which offers over 110 courses each year

Access to our Employee Assistance Program (EAP) for staff and family members

Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment that reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Culturally and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here: Child Safe Standards.

For assistance with applying through the NSW Health Career Portal, please click here.

What you will bring to the role

Demonstrated experience in a clinic setting, including reception duties, phone inquiries, appointment scheduling, and data entry.

Demonstrated effective customer service skills

Excellent oral and written communication skills.

Demonstrated effective interpersonal skills.

Demonstrated knowledge of Medicare eligibility and billing practices.

Ability to work independently and within a multidisciplinary team.

Demonstrated ability to learn new processes.

Ability to be flexible and display initiative.

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

For role related queries or questions contact Angela Tormay on angela.tormay@health.nsw.gov.au