Scheduler

Brightwater

Inglewood, Perth WA (Hybrid)

Other (Administration and Office Support)

Full time

Are you passionate about providing exceptional customer service and enjoy solving problems to make a real impact in people's lives?

We are currently looking for energetic Schedulers who can multi-task and work in a fast-paced environment.

Reporting to the Administration Service Lead, you act as the first point of contact for all Brightwater at Home clients and employees providing exceptional customer service via different channels to resolve any issues and ensuring client care is delivered seamlessly.

We have 2 x permanent full-time positions available (part-time options will be considered) where you may be required to work varying shifts for operational services. During your 3-month probationary period this role is based in our head office located in Inglewood, Monday to Friday 9.00am – 5pm and 8am – 4pm shifts.  

After you have successfully completed your probation, you will rotate through various shifts between 6am - 8pm Monday to Friday. There will be weekend shifts (whilst working from home) on a rotational basis.

If this sounds like the right role for you, Brightwater offers:

The ability to salary package up to 18,550 annually, meaning you can legitimately pay less tax and increase your take-home pay

Extra 5 days leave per year

Our unique staff benefits program, including access to BrightwaterPlus which gives you discounts with over 370 retailers

Café on site

Free access to onsite gym!

To be successful in this role you will have:

Experience providing professional telephone support in a call centre or customer focused environment

Exceptional customer service skills and able to assist with client enquiries via a range of channels

High problem-solving skills

Exceptional time management and prioritisation skills

Fast and accurate data entry skills

The ability to prioritise tasks, work effectively under pressure, problem solve and meet deadlines

Understanding and able to carry out instructions and direction effectively and efficiently

If you are passionate about helping people pursue the dignity of independence and have a spirit that is caring, authentic, progressive, and courageous then please read the attached job description for more information on the role.

Applications must be submitted through Brightwater’s (applications will not be accepted via email), however shortlisting will begin immediately, and Brightwater reserves the right to close this advert early.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Should you require more information, contact Helen on 0437624760 or recruitment@brightwatergroup.com