Administration Officer City Planning and Development

Whitehorse City Council

Nunawading, Melbourne VIC

Administrative Assistants (Administration and Office Support)

Government to Local (Government and Defence)

Part time

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75k per annum (pro rata) + 12% Superannuation

Part Time – 22.5 hours per week

Fast paced administrative and customer support role

At Whitehorse City Council, community is at the heart of everything we do.  To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our organisation focus on:

Excellent Customer Experience and Service Delivery

Great Organisational Culture

Innovation and Continuous Improvement

Good Governance and Integrity

Long Term Financial Sustainability

The role:

To contribute to the development and achievement of the City Planning and Development Department’s goals through the delivery of administration and customer service tasks. The position will respond to residents, applicants, planning and building staff, and other staff requests for administration assistance with a focus on effective service delivery, respect, and commitment to quality.

About you:

To be considered for this position you will have:

Experience in a high volume, fast paced administrative support role

Experience in the delivery of high-quality customer service.

High-level computer skills

Excellent telephone technique

An ability to work successfully in a team environment as well as independently.

In return, we will offer:

The ability to make a difference to Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse.  Every day you really will see how the work you're involved in benefits the diverse community.

Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

Career opportunities – engaging work and the opportunity to apply your skills and experience.

Transformation  to We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

Reward and Recognition to extensive reward and recognition program, corporate learning offerings, study assistance and comprehensive leadership development programs.

To apply, please submit a copy of your resume (max 5 pages) and one page statement addressing the selection criteria and what you would bring to the role by 3 March 2026.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Further information is available from Rosanne Montalti on 92626042