Mandarin Speaking Support Coordinator | Box Hill

Top 1 Care Pty Ltd

Box Hill, Melbourne VIC

Aged & Disability Support (Community Services & Development)

Full time

$70,000 – $80,000 + annual bonus

About Top 1 Care

Top 1 Care is a premier aged care services provider based in Melbourne, committed to delivering high-quality, person-centered support. As the aged care industry transitions to the new Support at Home (SAH) program, we are looking for a proactive and organized Support Coordinator to join our team in Box Hill.

The Role

Based in Box Hill, you will be the primary navigator for clients under the Support at Home system. You will oversee service assessments, manage individual budgets, and coordinate care pathways to ensure our clients live safely and independently at home.

Key Responsibilities

SAH Management: Coordinate client transitions and ongoing care under the Support at Home framework.

Care Planning: Develop tailored care plans and service schedules.

Budgeting: Monitor individualized funding and service allocations.

Liaison: Communicate with My Aged Care, allied health providers, and families.

Compliance: Maintain records according to Aged Care Quality Standards.

Requirements

Language: Fluent Mandarin & English (Mandatory); Cantonese is highly preferred.

Experience: Background in Aged Care coordination or HCP/SAH management.

Knowledge: Solid understanding of current Australian Aged Care reforms.

Skills: Strong English communication and organizational skills.

Compliance: Valid NDIS/Police Check, First Aid, and Australian Driver’s License.

Why Join Us?

Location: Heart of Box Hill, close to all public transport.

Parking: Free on-site parking provided.

Team: Supportive, multicultural professional environment.

Growth: Competitive salary and career development in a growing firm.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Send your Resume and Cover Letter to hello@top1care.com.au