Business Development and Client Engagement Manager to NDIS

Double Bay Disability Care

Melton, Melbourne VIC

Aged and Disability Support (Community Services and Development)

Full time

105,000 – 120,000 per year

Low application volume

About the role

Join the dynamic team at Double Bay Disability Care as our Business Development and Client Engagement Manager – NDIS. In this permanent full-time or part-time role based in Melton, VIC, you will play a pivotal role in driving the organisation’s growth strategy while delivering exceptional client experiences.

While your primary work location will be Melton and the Melbourne metropolitan area, you will also be required to travel to Ballarat and Bendigo to support the continued growth of our existing operations in these regions.

In this key role, you will lead the growth of our services by building strategic referral networks and generation of leads and converting into participant placements. You will work closely with families, Support Coordinators, Local Area Coordinators (LACs), and allied professionals to promote our service offerings.

We are offering:

Friendly and supportive environment

Opportunity to join and play a vital part in a successfully growing company.

Immediate start available

Tools of the trade- Laptop and Mobile access to company vehicle.

Attractive salary range of 105,000 to 120,000 + super + commission

Duties and responsibilities include, but are not limited to:

Revenue Generation and Service Growth

The position of  Business Development Manager is responsible for the growth of new client acquisition..

Develop and manage strong referral pipelines through Support Coordinators, Plan Managers, LACs, hospitals, and community organizations

Maintaining existing clients and bringing in new business

Be responsible for primarily growing and developing Supported Independent Living (SIL) in our NDIS services.

Ownership of new client intake and working with various external stakeholders until client is fully transitioned into the business. 

Implementing marketing and communication strategies to promote the disability support business, including the creation of marketing collateral, social media campaigns, and advertising.

Monitoring and reporting on key performance indicators and business analytics to the senior management

Developing and implementing strategies to achieve revenue targets.

All other duties as directed by Senior Management

Prepare monthly reports as directed by the Operations Manager Strategy Innovation and Growth.

What we're looking for

Significant experience in a business development or client engagement role within the disability or aged care sector

Thorough understanding of the NDIS and the ability to provide expert guidance to clients

Proven track record of successfully securing new business and maintaining strong client relationships

Excellent communication and interpersonal skills, with the ability to build trust and rapport with a diverse range of stakeholders

Strong analytical and problem-solving skills, with the ability to identify and capitalise on market opportunities

Highly organised and able to effectively manage multiple priorities and deadlines

Passionate about making a positive difference in the lives of people with disabilities

About us

Double Bay Disability Care is a leading provider of high-quality disability support services in regional Victoria. With a strong focus on empowering our clients to live their best lives, we are committed to delivering innovative, person-centred solutions that make a real difference. Join our team and be part of something truly meaningful.

Apply now to become our next Business Development and Client Engagement Manager to NDIS.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Feel free to reach our Business Manager on 0419397148