Experienced GP Clinic Receptionist

The Doctors Hope Island

Hope Island, Gold Coast QLD

Medical Administration (Healthcare and Medical)

Casual/Vacation

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Customer Service

Medical Records

Billing

Experienced Medical Receptionist to GP Clinic

Casual Opportunity with Pathway to Permanent Part-Time or Full-Time

We are seeking an experienced and highly professional Medical Receptionist to join our friendly and patient-focused General Practice team.

Please Note: Only candidates who have more than two years experience as a medical receptionist in a GP Clinic and can use 'Best Practice' will be considered for this role due to specific requirements in this instance.

This role is ideal for a receptionist with extensive experience in a busy GP clinic environment who takes pride in delivering exceptional patient service, maintaining confidentiality, and ensuring the smooth day-to-day operation of the practice.

About the Role

The successful candidate will initially commence in a casual capacity, with regular shifts available. For the right person, this role offers the opportunity to transition into a permanent part-time or full-time position if desired.

Key Responsibilities

Providing outstanding customer service to patients, families, and healthcare professionals

Managing patient appointments and clinic schedules

Greeting patients and handling enquiries both in person and over the phone

Processing patient registrations and maintaining accurate medical records

Managing billing, Medicare claims, EFTPOS transactions, and account enquiries

Supporting GPs, nurses, and allied health professionals with administrative tasks

Maintaining patient confidentiality and compliance with privacy regulations

Contributing to a welcoming, efficient, and professional clinic environment

Essential Requirements

Significant experience as a Medical Receptionist within a GP clinic

Strong knowledge of medical practice operations and patient administration processes

Confident proficiency with 'Best Practice' software is required

Excellent communication and interpersonal skills

High level of attention to detail and organisational ability

Professional presentation and a positive, team-oriented attitude

Ability to work efficiently in a fast-paced environment while maintaining exceptional patient care

Right to work in Australia and ability to be a long term member is required

Desirable

Experience with Medicare billing and claiming procedures

WorkCover and Third Party matters processing and administration

Knowledge of chronic disease management and care plan administration

Previous experience supporting multiple practitioners

What We Offer

Supportive and collaborative team environment

Modern, Designer Clinic with 'High End' finishes and facilities

Flexible casual employment with consistent hours available

Opportunity to progress into a permanent part-time or full-time role and management roles may be considered after demonstrated performance in this role

Onsite Parking and Staff Kitchen and Lunch area

Competitive remuneration based on experience with performance based bonuses and increments

If you are an experienced Medical Receptionist who is passionate about patient care and looking for a long-term opportunity with flexibility and career growth, we would love to hear from you.

Please submit your resume together with a brief cover letter outlining your experience

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

GP Clinic Reception Roles by email directly to recruitment@embracemedical.au