Administration Officer (Specialist Palliative Care in Aged Care)

Department of Health to Queensland

Gladstone, Gladstone and Central QLD

Nursing to Aged Care (Healthcare and Medical)

Government to State (Government and Defence)

Part time, Full time

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Administrative Support

Reception

Data Entry

Are you an admin wizz seeking job security and work/life balance? Look no further, we have just what you’re looking for! This Permanent Part Time role will see you supporting services that help older people receive high-quality end-of-life care in their residential aged care home.

You’ll provide confidential, hands-on administrative support including reception, correspondence, data entry, and maintaining key Queensland Health systems. We’re looking for someone with strong attention to detail, confidence with health systems and Microsoft Office, and the ability to juggle competing priorities while staying calm and accurate. Sound like you? Hit apply!

About us:

The Central Queensland Specialist Palliative Care in Aged Care (CQ SPACE) project aims to improve access to specialist palliative and end-of-life care for residents in aged care facilities, helping people remain in their chosen place of care and avoid unnecessary hospital admissions.

Funded under the Australian Government's Better Quality of Care initiative, it supports residents in all accredited Residential Aged Care Facilities and eligible Multi-purpose Health Services across Central Queensland.

CQ SPACE doesn't replace existing care to it builds on the important work already being done by aged care nurses and GPs, adding specialist support while ensuring clinical responsibility remains with the resident's usual care team.

About the role:

Provide confidential administrative support to the Central Queensland Specialist Palliative Care in Aged Care Team, ensuring timely and accurate information is shared with staff, clients, and the public.

Perform general administrative duties including reception, phone enquiries, correspondence, scanning, photocopying, faxing, and stock ordering.

Maintain accurate data entry and use of computer systems, including word processing, spreadsheets, and Queensland Health clinical systems (e.g. HBCIS, The Viewer, Dragon Medical Workflow Manager).

Demonstrate strong organisation, initiative, attention to detail, and the ability to manage competing priorities with good time management and problem-solving skills.

About you:

Experience or familiarity with Queensland Health systems (e.g. HBCIS, The Viewer, Winscribe) is highly regarded, along with strong proficiency in Microsoft Office, Outlook, and related applications.

Strong interpersonal and written communication skills, with the ability to liaise professionally, sensitively, and discretely across staff, external agencies, and the public.

Proven ability to work effectively within a diverse, multidisciplinary team and meet objectives within set timeframes and established procedures.

Well-developed organisational skills, including the ability to prioritise tasks, manage workload flexibly, and meet competing deadlines.

What we offer:

Total remuneration value of up to 20,116 p.a. is comprised of:

An hourly rate between 39.98 to 44.46 p.h.

12.75% employer superannuation contribution

17.5% leave loading

Additional Benefits:

Ongoing Professional Development and Education Opportunities

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

To apply, please submit the following:

Your current CV or resume, including referees.

A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.

Any additional forms / evidence as attached or listed on the Role Description.

NOTE: Never make payment to any employer, person, company, contractor or agency to get hired for a Job.

Contact Recruitment.CentralQueensland@health.qld.gov.au